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Monthly Archives: April 2014

  • Bluestore POS and Windows 8

    Some customers running Windows 8 have recently been having intermittent problems with the Bluestore Point of Sale terminal not being able to connect to the cloud or to other terminals in the same store.

    The issue appears to be related to the way with older versions of Java interact with Windows 8.

    We recommend upgrading to the very latest version of the Java Runtime Environment (currently JRE version 1.7_u55), this seems to have resolved the problem.

    Please note that if you use a 64-bit operating system on your till machine you should continue to use the 32-bit version of the JRE. The 64-bit JRE is only needed if you use the 64-bit version of internet explorer.

  • Heartbleed Update

    An internet-wide bug called 'Heartbleed' was recently discovered which had the potential to affect many https websites using OpenSSL to generate their security certificates.

    Bluestore Live was not affected as we use a different version of OpenSSL that did not contain the bug.

    Our main website did, however, contain the bug and we have installed a patch to fix it. There is no evidence that any data breach occurred, however we do recommend changing your billing password to be certain that no-one can access your account. You can change your billing account password on your account details page

    Please get in touch if you have any concerns.

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